About Us

Through integrated workforce solutions and services, we are your operational partner, addressing operational complexity so you can focus more efficiently on growing your core business.

Vision

To be the most trusted partner in integrated operational solutions through innovation, human resource development, and digital transformation.

Mission

  • Empowering human resources as the foundation of operational excellence.
  • Implementing intelligent systems for quality and compliance.
  • Integrating technology to ensure transparency and accountability.
  • Delivering measurable value that drives client efficiency and growth.
  • Our Core Values

    Precision

    Every task is governed by intelligent systems and global standards, ensuring results are precisely measured.

    Reliability

    Our presence ensures that clients' operational complexity is managed, risks are mitigated, and promises are kept.

    Integrity

    Our digital ecosystem delivers transparency through real-time data, ensuring total accountability in everything we do.

    Mastery

    We combine decades of leadership experience with continuous innovation to master every operational challenge.

    Efficiency

    Every innovation we implement is designed to eliminate waste, simplify processes, and fuel our clients’ growth.

    Our Clients

    The trust of our business partners and clients is a vital part of Primac Indonesia's journey. Our experience in providing facility management services across various industrial sectors strengthens our position as a trusted service provider that consistently maintains quality.

    Mining and Plantations
    Property and Retail
    Financial Services, Banking, and Trading Companies
    Manufacturing, Warehousing, and Logistics

    Our Certifications

    Standards and certifications ensure our services are delivered safely, professionally, and reliably.

    ISO 9001:2015
    Quality Management System
    ISO 14001:2015
    Environmental Management
    ISO 45001:2018
    Occupational Health & Safety
    ISO 37001:2016
    Anti Bribery Management System
    logo efidash

    End-to-end AI-based
    workforce management system

    EFIDash integrates all of Primac Indonesia's services into a single digital application, ensuring every operational process is monitored efficiently and measurably.

    Through this platform, the entire workforce management cycle, from recruitment and administration to performance monitoring, is managed with the support of data-driven analytics and AI.

    EFIDash is built on three main pillars:

    A precision performance dashboard

    to monitor performance and analyze operational data in real-time, supporting more accurate decision-making.

    Intelligent monitoring with AI Guard Lexi

    to detect potential incidents in real-time and automatically escalate them before issues escalate.

    Accuracy-based recruitment

    through AI-based workforce screening to ensure each employee has the right competencies from the start of their assignment.

    EFIDash is also available as a standalone service to integrate with your existing services.